Returns & Exchanges
Forms for Returns or ExchangesReturns & Exchanges Form (print)
Return Label (print)
- All merchandise returned requires the original invoice and a completed Returns and Exchange Form.
- Print a Return Label and add your order number in the top left-hand corner.
- Full refunds are granted when stock merchandise is returned within 60 days in original condition along with all product packaging and parts.
- Partial Refunds will be available for stock items returned with missing packaging, parts, damage or wear and tear.
- Partial Refunds may be available on custom gear (custom parachutes, containers and helmets) if it is determined we can resell the item.
- Cancellations for stock parachutes and containers that have shipped to us from the manufacturer will incur a restocking fee (varies per manufacturer).
- Returns received within 60 days will be refunded back to the original payment method. After 60 days, refunds will be placed on your Customer Account.
- Merchandise returned for an exchange will require the original invoice or order number and a completed Returns and Exchange Form.
- Carefully package product into original box or an undamaged box with a return label.
- Merchandise returned for exchange must be received in original condition with all product packaging and parts.
- Your Credit Card will be charged for the return shipping and the difference in price of the exchange, as appropriate.
1349 Old 41 HWY NW
Marietta, GA 30060